This web-based course provides you with background on current privacy-related problems such as pretext calling and identify theft, summarizes the Gramm-Leach-Bliley Act, which was enacted as a result of these problems, and identifies how mortgage lenders can manage day-to-day compliance under Gramm-Leach-Bliley. When supplemented with your company-specific privacy policies and procedures, this course is designed to meet the training requirements of the Act. A course outline follows:

Lesson 1 - The Value of Personal Information

• Pretext Calling
• Identity Theft

Lesson 2 - Gramm-Leach-Bliley Act - Title V

• Applicability
• Privacy Notices
• Opt Out Notices
• Administrative, Technical and Physical Safeguards

Lesson 3 - Ensuring Customer Privacy

• Jennifer's Open File
• Bob's Indiscretion
• Open Floor Plan Pitfalls
• Jim's Window
• Rita's Stolen Laptop
• Sean's Messy Situation
• Olivia's Lunch Break
• Dumpster Diving

  
NOTES:  This is a self-paced, self-study course. Enroll anytime and take up to 8 months to complete the course.